REVISED 3/2010

EDUCATION SPECIALIST MANUAL


COMPUTER INFORMATION
Student Computers are ordered only from the links provided for Dell and Apple below.

1) DELL Computers:
Student Laptop
Mini Tower


(Microsoft Office is not included in the quote, please see note below)

2) APPLE Computers: iMac, Macbook

-(if dial up connection, also order Apple USB Modem-item# MA034Z/A: $44.00)

For Dell POs include:
-Vendor: Dell
-Quantity
-E Quote # as the Ordering number
(Please include the wording "equote and then type the number; using the equote number, all elements, including warranty, will be included)
-Price (the shipping, tax, and environmental fee are included in the quote- scroll down to the very bottom of the page to get that price- the encumbered amount you see on the PO request will be adjusted when the PO is processed.

Note: Dell requires an equote number for all products purchased. For computers, use the pre-approved equotes linked at the top of this page, for all other items you must obtain an equote using the Dell website (even ink cartridges)
1. Log onto www.dell.com
2. Choose “public sector/K12 Education” before proceeding
3. Search for your product
4. Click “add to cart”
5. When ready to complete the quote, click “Proceed to cart & check out”
6. A page will appear that offers the choice to “save as e quote” click on this button.
7. Fill out the form that then appears, the only part of this page that needs to be accurate is your email address, you can just add 111-111-1111 for the phone number etc. You will then receive an e quote number by email.  This is the number that needs to go in the body of the PO request.

For Apple POs include:
-Vendor: Apple
-Quantity
-Quote # as the Ordering number (use the quote number and all elements, including warranty, will be included)
-Account # in the body of the PO under the description of the computer.
-Price (the shipping, tax, and environmental fee are included in the quote, so the encumbered amount you see on the PO request will be adjusted when the PO is processed.)

Items like digital cameras, printers, scanners, camcorders, etc. can be ordered from this
CWCS Gov Connection page
or from a vendor with comparable prices.

Microsoft Office: The Microsoft office CD in the ES wallet is to be used when a previously purchased school owned PC needs their software refreshed. Here are the Installation Directions. New CWCS computers will need to have Microsoft Office ordered from the vendor of your choice. Dell, GovConnection and Office Depot are possible options.

AVG Antivirus: ( for PCs only) ESes go to the IEM Support page for the ES AVG download. Here is a link for you to give your parents to update their CWCS AVG file (on school owned pc computers), send them this link. The user id and password information for both ES and parent downloads can be found in FRED on the passwords tab of the ES detail screen. Free email-only tech support for student or employee computers for the AVG AntiVirus product is available through avg@iemsupport.com.
Mac Antivirus: Free optional Mac antivirus link

IT Contact and Computer Warranty Information

CWCS Technology Plan

Network Accounts

Computer Ordering and Tracking

Computer Repair Process

Using Microsoft Outlook and Computer Organization

Back To ES Manual Main Index