IT Contact List

Problem	Contact	Email / Phone
Config Citrix/filemaker	IEM	support@iemsupport.com
Citrix Printing issue	IEM	support@iemsupport.com
CWCS/IEM Email issue	IEM	support@iemsupport.com

New account set up	IEM	support@iemsupport.com
Account Deletion	IEM	support@iemsupport.com
Dell Warranty Service	DELL	Please contact Dell Hardware Warranty Support online at http://www.Dell.com/GoToChat or by calling 1-877-671-3355, selecting option 3 for technical support.
Apple Warranty Service	AppleCare	800-APL-CARE
Lenovo IdeaPad	Lenovo	800-426-7378
ES Laptop Battery issues*	DELL (if still under warranty) Battery Recall information: https://www.dellbatteryprogram.com/	1-800-876-3355
Internet issues	Your IS Provider

 * Dell will need the service tag number on your ES school owned laptop (not the serial number)